Privacy Policy

We respect the privacy of individuals who visit our website and our office. This Privacy Policy outlines the information that we collect, hold, and use so that you can decide whether and how you wish to provide information to us.  We take your rights seriously and so this Privacy Policy is your assurance that we never take your privacy for granted and always take the utmost care in protecting your personal information. 

Collection of Information

When you visit this site, we may collect non-personal information, such as a domain name and IP Address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, operating system, what brought you to our website, as well as which of our Web pages you have accessed. Additionally, if you communicate with us regarding our website or our services, such as a form or a survey, we will collect any information that you provide to us in any such communication. We may contact you via email or SMS in the future to tell you about specials, new products, or services, to follow up with you after correspondence, or changes to this privacy policy.

What additional information is collected about our customer?

In addition to the above information we may take what you provide to us such as before and after photographs of you, we may write file notes about your treatment, medical conditions, and your leisure activities. Personal information may also be collected when other health practitioners provide personal information to us via referrals, correspondence, and medical reports. During these activities, we may request information such as your name, e-mail address, residence address, phone number, date of birth, healthcare provider details. We may also ask you for other information at other times.

Where is my personal information stored? 


We take all reasonable steps to keep secure personal information recorded and to keep this information accurate and up-to-date. The personal information is stored on secure servers if in digital format, or if in hard copy format, under the strict control of the staff member treating the customer so as to not reveal the identity of the customer to anyone else. Our employees and data processors are obliged to respect the confidentiality of any personal and/or sensitive information held by us. We destroy or de-identify personal information we no longer need, wherever possible.

How to access your personal information 

You have the right to access and seek correction of your personal information held by us. Please send full details of your request to  kimclarkin@themedsparaleigh.com or call 919-333-4418.

How to make a complaint 

If you believe that we have breached your privacy rights in any way, or would like to discuss any issued about our privacy policy, please contact our head office at 919-333-4418.

Use of Information

We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, and providing customer support.

Delivering service and company updates and newsletters to you, to inform you about new services or information about us; For administrative, marketing (including direct marketing), promotional, planning, and quality control purposes; Compiling and maintaining mailing lists derived from our website, hard copy forms or from other entities within the Group and communicating with persons on those lists;

Get a better understanding of you, your needs, your behaviors, and how you interact with us, so we can engage in product and service research, development, and manage the delivery of our services and products via the way we communicate with you. You can choose not to provide certain information, but then you may not be able to take advantage of some or all of the features of our products and services. It may also not enable us to personalize your products and services to suit your individual needs.

Cookies

Yes, we use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive through your Web browser to help us improve your access to our site, remember certain information, and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. We may also use trusted third-party services that track this information on our behalf.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. We will disclose personal information and/or an IP address when required by law or in the good-faith belief that such action is necessary to:        

  • Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on our company.
  •  Protect and defend the rights or property of our website and related properties
  • Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties

Links

This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions

To be in accordance with CANSPAM, we agree to the following:

  • Not to use false or misleading subjects or email addresses.           
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email. If at any time you would like to unsubscribe from receiving future emails
  • Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

Consent

By using this website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures. If you have questions regarding our Privacy Policy, please contact us immediately using the information below:

The MedSpa at Raleigh Plastic Surgery Center 919-333-4418.



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